NOTE: We're currently experiencing high demand for our products. Pendulum Akkermansia orders placed on or after 9/22 will ship in early-mid November. Pendulum Glucose Control orders placed on or after 10/8 will ship in early-mid November. Be sure to lock in your bottles today!
You can expect your order to ship within 3-5 business days of your order date. Once your product ships, we’ll send you a confirmation email that includes a tracking link. We ship via FedEx so shipped orders should arrive within 2-3 business days depending on your location. If you purchased the membership option, future shipments will arrive in time to replenish your monthly supply.
Note: Due to the nature of our product, we only ship Monday through Wednesday. This ensures that your product arrives fresh.
What do I do if my order hasn’t shipped within the specified time frame?
If you haven’t received a shipping confirmation email after the specified time frame, please email us at firstname.lastname@example.org, text us at (415) 358-7063, or call us at 844-912-2256. For emails and texts, please include your order number.
My shipping address is wrong. What do I do?
If you notice an error in your shipping address after completing your order, please contact us with the correct address as soon as possible. You can email us at email@example.com, text us at (415) 358-7063, or call us at 844-912-2256.