If you haven’t received a shipping confirmation email after the specified time frame, please check the status of your order within your account. If the order status is "Fulfilled", select Track order status to access your tracking number. If the status is "Unfulfilled", check your email inbox and spam folder for your original confirmation email. Your confirmation email should contain the details of any expected shipping delays.
If these steps do not help, please reach out to us by using the contact us form or the Chat option on our website. Live chat support is available M-F from 9 AM to 5 PM PST