The easiest way to find the tracking number for your order is to view the shipping confirmation email. The subject line of the email is “A shipment from order #12345 is on the way”. If you don’t see the email in your inbox, be sure to check your spam folder.
If you’re unable to locate the shipping confirmation email, you can find the tracking number in your account. Once you log into your account, select Order History. Locate your most recent order, and if the status is Fulfilled, you can select Track order status to view your tracking number.
If you're still having trouble locating your tracking number, chat with our Customer Care bot who will look up the order status for you.