There are two ways that you can change your shipping address depending on your needs. If you're making a permanent address change, you can edit the existing shipping address to update it. If you regularly move between addresses you can add the additional address to your account. Once the secondary address is added to your account, you switch between the two addresses as needed.
Note: Changing your shipping address after an order has processed, does not change the shipping address on the processed order. To change the shipping address on that order please click here to contact us immediately with the correct shipping address.
Check out this Help Center article for more information on how we manage shipping address errors.
How do I make a permanent address change?
1. Log in to your account
To login to your account, go to pendulumlife.com and select the account icon at the top right of the page, enter your email address and password, and click “Login”.
2. Go to “Shipping Addresses”
Below the welcome message select “Membership” then select “Shipping Addresses”.
3. Update your shipping address
To update your shipping address, click the small black down arrow "
" next to your shipping address. Click the "Edit Shipping Address" option that now appears directly below your current shipping address. Update the address, and click "Save".
How do I make temporary address changes?
1. Log in to your account
To login to your account, go to pendulumlife.com and select the account icon at the top right of the page, enter your email address and password, and click “Login”.
2. Go to “Shipping Addresses”
Below the welcome message select “Membership” then select “Shipping Addresses”.
3. Add your additional address
To update your shipping address, select “Add Shipping Address”, enter your shipping address, click the “Next” button, select the payment method you want to associate with the address, and click "Add Shipping Address".
4. Update the shipping address on your subscription
Once you've added your temporary address, select "Subscriptions" in the top menu. Select "Edit" next to the subscription you want to update. Scroll down until you see the box labeled "Shipping & Billing". Click the "Shipping & Billing" box and click the "Use This Shipping And Billing Pair" below the address you want to use.