The 30% discount will apply within 7 days of the referral purchase. If your next order ships before the discount is applied, the discount will apply to your next full priced order.
If you believe that there is an error with the application of the referral discount, feel free to reach out to us. You can reach out by using our Chat feature (available M-F 9 AM to 5 PM Pacific Time) or our Contact Us form.