If you have an existing subscription but want to switch to a different Pendulum product, you can easily do so within your account.
Which products can I switch to?
When switching products, you can change to a totally new product, for example you can switch from Metabolic Daily to Akkermansia, or you can switch to a new subscription level of the same product, for example Akkermansia (1-month) to Akkermansia (3-months).
If you do not see a desired product available to switch to, it may be out of stock. Please check the product page on the Pendulum website for product availability.
How do I switch products?
Directions for switching your product are detailed below.
Note: If you need to switch products, it must be done prior to your next charge date. If you switch on or after your charge date, the switch will take effect with your next shipment.
Log in to your account
To login to your account, go to your Pendulum Account page. If you are not already logged in, enter your email address and password, and click Log in. If you have any issues logging in, see the help article Trouble logging in.
Go to the "Membership" tab to view subscriptions
Below the welcome message, select Membership.
Select a subscription item
Select "Swap this for a different product"
Select a new product
You can search for relevant products using the search bar. Click the Swap button when you've decided on a product to swap to.
Confirm the quantity and frequency for this new subscription, then click Swap Product.