Frequently Asked Questions

General Information

• How Do I Contact Customer Care?
• How Do You Manufacture Pendulum Products?
• Where Do you Manufacture Pendulum Products?

Pricing/Availability

• Do You Ship Pendulum Products Internationally?
• Are Pendulum Products Reimbursed by Insurance/FSA?

Attributes/Ingredients

• Can I Use Pendulum Products If I Have A Histamine Intolerance?
• Do Pendulum Products Contain Any Major Allergens?
• Are Pendulum Products Gluten Free?

Shipping

• I Just Placed an Order. How Long Before My Product Ships?
• What Do I Do if My Shipment Status is "Delivered", but I Can't Find My Package?
• Why Was I Charged for Shipping?
• What Do I Do If My Shipping Address Is Wrong?
• What Do I Do If My Order Hasn’t Shipped Yet?
• How Do I Find The Tracking Number For My Order?

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Refunds

• What is your Refund Policy?
• What is Pendulum's Money-Back Guarantee?

Technical Issues

• I'm Unable to Log In. What Do I Do?